Bank Safe Online is the UK banking industry's initiative to help online banking users stay safe online. The Bank Safe Online website (www.banksafeonline.org.uk) has lots of advice and tips on how to bank and shop online in safety as well as news of the latest online scams to be aware of.

Why is it called phishing?
How long have phishing and Trojan attacks been around?
What is being done to stop phishing?
How do the phishers get your e-mail address?
How successful are the criminals who use phishing scams?
Who do I report a phishing incident to?
What do I do if I think I have already disclosed my personal security details on a phishing site, without realising what it really was?
Who do I contact if I think that I have been targeted by a Trojan?
What should I do if I receive an e-mail or see an advert which seeks my involvement in a money mule scam?
What should I do if I have become involved in a money mule scam?
Is it safe to continue to use online banking?
If I have had money withdrawn from my account by criminals, will I get a full refund?
What are security updates (patches)?
I use Internet Explorer to access the Internet. Which security updates should I install?