APACS - the UK payments association

Internet Payments and Online Banking

Who do I contact if I think that I have been targeted by a Trojan?

If you detect a Trojan on your computer, you should try and remove it using anti-virus software, or seek the support of your computer or software supplier. If you have used any online banking services recently, you should contact your bank so that they can ensure that steps are taken to protect your accounts from fraud. However, if you do receive any suspicious e-mails or you think you've seen an e-mail that may be part of a Trojan scam you can also send a copy to reports@banksafeonline.org.uk.



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