When will cardholders no longer be allowed to sign if they forget the PIN of their chip and PIN card?

After 14 February 2006, you must use your PIN to be sure you can pay with your chip and PIN card. Allowing signature on chip and PIN cards gives fraudsters a window of opportunity between the time they steal a card and the time the owner reports it lost or stolen, during which time they can claim they dont know the PIN and forge the signature. By getting all shoppers to use their PINs on chip and PIN cards we will prevent this from happening.

Of course, we recognise that using a PIN may be more difficult than signing for some customers, and if you are unable to use chip and PIN due to a disability you should speak to your card company who will provide you with an alternative such as a chip and signature card.